??Questions??

How long does it take for the pralines to ship? Praline production takes 2-3 days of processing. Production timing does not include shipping pralines.

When will I receive a tracking number? You will receive an email along with a tracking number.

What is the size of Ms. Jessie B. Pralines? Ms. Jessie B. Pralines are uniquely crafted in 1-inch squares, ensuring quality and taste.

How long does praline's freshness last? Pralines can last up to 14 days. Recommend eating within 10 days.

Can I refrigerate pralines? Candy can be refrigerated. Recommended to let pralines thaw to room temperature to enjoy a fresh taste.

Do we ship? Yes, we ship only in the U.S. at this time.

Why can't I find my package? Please ensure that you submit the correct email address and contact information. All orders are processed and checked before being mailed.

Shipping & Refund Policy

 Shipping:

All pralines are handmade to order, ensuring the best flavor and quality.

Orders are typically processed within 2–3 business days. During peak holiday seasons, processing may take a little longer.

We ship using trusted carriers to ensure your pralines arrive quickly and in good condition.

Once your order ships, you’ll receive a tracking number via email, allowing you to track your shipment.

Please double-check your shipping address and order details before submitting your order to ensure accuracy. We cannot be held responsible for delays, lost packages, or additional shipping costs due to incorrect information provided at checkout.

 Refunds & Returns:

Because pralines are a perishable food item, all sales are final. We regret that we are unable to accept returns or offer refunds. This policy helps us maintain the highest standards of safety, freshness, and quality.

If your order arrives damaged, melted, or incorrect, please get in touch with us within 24 hours of delivery with photos, and we’ll work with you to make it right.